Disclaimer: This article is for general informational purposes only and is based on our extensive experience working in Indianapolis and with Citizens Energy Group. Policies and regulations may change, and specific sewer line responsibilities can vary by property. We strongly recommend that homeowners contact Citizens Energy Group directly for the most accurate and up-to-date information regarding their sewer service.

If you own a home in Indianapolis, Indiana, understanding who may be responsible for your sewer line can help you make informed decisions if issues arise. Many homeowners assume that the city is responsible for all sewer lines, but the reality can be more complex. This guide provides a general overview of sewer line responsibility in Indianapolis, what to do if you experience a sewer backup, and how to navigate potential repairs.

Who Is Typically Responsible for a Main Sewer Line?

In Indianapolis, most homes are connected to the city sewer system, which is owned and maintained by Citizens Energy Group. When it comes to determining who is responsible for a main sewer line in Indianapolis, it often depends on the location of the issue. Based on our experience, if you pay Citizens for your sewer utility, you may be responsible for the portion of your sewer lateral that runs from your home to the first city-paved surface.

For example, if your sewer line runs under a city sidewalk before reaching the main sewer under the street, your responsibility may extend up to the edge of the sidewalk closest to your property. Beyond that point, Citizens Energy Group is generally responsible. However, since policies may change, we strongly encourage homeowners to verify with Citizens directly.

Who Is Responsible for a Sewer Line Under the Street?

A common question homeowners ask is, “Who is responsible for the sewer line under the street in Indianapolis?” In many cases, the portion of the sewer lateral that extends beyond the first paved surface (such as a sidewalk or street) is maintained by Citizens Energy Group. If you experience a sewer backup and suspect the issue is beyond your responsibility, contacting Citizens for confirmation is recommended.

What if the Issue Is in Citizens Energy Group’s Territory but Is Affecting My Sewer?

If you believe the problem may be within Citizens Energy Group’s jurisdiction, but it is nonetheless impacting your property, NuFlow Indy can assist with a professional camera inspection to help determine the exact location and cause of the issue.

For a fee, we can also submit the inspection video and necessary documentation to Citizens on your behalf. However, once submitted, Citizens will independently review the footage and determine whether they will take any action. We have no control over their decision or timeline, so customers should communicate directly with Citizens for any updates.

How Do I Know Where My Sewer Line Breaches the City-Paved Surface?

NuFlow Indy uses advanced camera technology equipped with a utility locator, allowing us to pinpoint the exact location of the camera head above ground. This technology helps provide clarity on whether an issue falls within the homeowner’s responsibility or another entity. However, we always recommend verifying this with Citizens Energy Group to avoid any misunderstandings.

City Requirements for Sewer Repairs

If a repair is needed on a sewer line outside of the structure of the home, Citizens Energy Group may require the installation of an outside cleanout if one is not already present. This cleanout allows for easier access and future maintenance. Since requirements may change, homeowners should contact Citizens Energy Group directly before scheduling repairs to ensure compliance with current policies.

Sewer Responsibility Outside of Indianapolis

Sewer line responsibility varies in smaller towns and cities surrounding Indianapolis. In some areas, homeowners may be responsible for their sewer lateral all the way to the city main. However, since every municipality sets its own policies, we recommend checking with your local utility provider for specific guidelines.

Final Thoughts

Understanding who may be responsible for your main sewer line can help you avoid unexpected costs and delays when dealing with sewer issues.

If you’re experiencing a sewer backup and are unsure whether the city is responsible, NuFlow Indy can provide a camera inspection to help assess the problem. However, for the most accurate and up-to-date information regarding your sewer line responsibility, we strongly advise contacting Citizens Energy Group or your local utility provider directly.

If you’re experiencing a sewer backup and are unsure whether the city is responsible, NuFlow Indy can provide a camera inspection to help assess the problem. However, for the most accurate and up-to-date information regarding your sewer line responsibility, we strongly advise contacting Citizens Energy Group or your local utility provider directly.

So, if you need assistance diagnosing a sewer line issue, contact NuFlow Indy today to schedule an inspection!